Chief knowledge officers control and manage the intellectual/information capital of companies. Their responsibilities are orientated towards knowledge-centric tasks, such as training, CMS oversight, knowledge preservation, and IP processes. They also strategize and develop policies that enhance the role of knowledge within companies.

Chief Knowledge Officer Job Description Template

We are searching for a chief knowledge officer to develop, oversee, and maintain the information capital of our organization. In this role, you will be required to develop strategies, protocols, and solutions that will enhance and secure our knowledge assets across several departments.

To ensure success as a chief knowledge officer, you should have high-level competencies across all knowledge-related activities and be able to advise management on legal, pragmatic, and technological aspects. A top-notch chief knowledge officer will be skilled in project management and be able to dynamically leverage knowledge assets.

Chief Knowledge Officer Responsibilities:

  • Identifying core knowledge assets within the business.
  • Understanding and developing the organization’s view of knowledge as an asset.
  • Developing key implementations to enhance the company’s knowledge capital in the short term.
  • Managing the physical and digital storage, use, and dissemination of organizational knowledge.
  • Producing manuals, training programs, and development courses to enhance knowledge use within the company.
  • Overseeing patent applications and legal aspects related to intellectual property.
  • Investigating technological or operational solutions to improve organizational knowledge use and access.
  • Strategizing contingency and development plans to ensure knowledge-capital is preserved and improved.
  • Advising key figures within the organization on knowledge-related matters.
  • Developing policies and strategies for knowledge implementation that will enhance the company’s competitive edge.

Chief Knowledge Officer Requirements:

  • A graduate degree in business management, operations, or IT.
  • 8 – 12 years’ experience in a knowledge or information-related field.
  • 5 – 7 years’ experience in a management or leadership role.
  • High-level proficiency in data, information, and project management roles.
  • Immaculate written and verbal presentation skills.
  • Outstanding leadership abilities.
  • The ability to successfully drive organizational change.
  • Creative problem-solving and innovative thinking.
  • Proactive approach to knowledge acquisition, retention, and application across all business operations.
  • The ability to transform data into knowledge that will benefit the organization’s capacities.