Clerical assistants help company offices to run smoothly by performing a variety of clerical, typing, and administrative duties. They are also known by a variety of other titles, such as office clerks and clerical workers, and may work their way up to positions such as administrative assistants or office managers.

Clerical Assistant Job Description Template

We are looking for a detail-oriented individual to join our team as a clerical assistant. The responsibilities of the clerical assistant include answering and directing calls, sorting the daily mail, maintaining filing systems, and typing up forms and other copy.

To be a successful clerical assistant, you should have excellent organizational and administrative skills. Ultimately, a top-notch clerical assistant should have good communication skills, strong telephone etiquette, and great computer skills.

Clerical Assistant Responsibilities:

  • Answering and directing calls, taking messages, and making phone calls on behalf of the company.
  • Sorting and distributing the daily mail, sending out bills, and arranging pickups for packages.
  • Using office equipment to check emails, send faxes, make copies, and update computer databases.
  • Typing forms, correspondence, memos, and other materials.
  • Sorting, filing, and maintaining filing systems for efficient recordkeeping and easy retrieval.
  • Maintaining inventory on office supplies.
  • Completing assignments and projects according to instructions from supervisors.
  • Overseeing and helping out new hires, office temps, or part-time students.

Clerical Assistant Requirements:

  • High school diploma or GED.
  • Completion of an administrative course may be advantageous.
  • A minimum of 1 year office experience may be preferred.
  • Competency with computers, physical and digital filing systems, and typing.
  • Strong written and verbal communication, interpersonal, and maths skills.
  • Good problem-solving skills.
  • Professionalism, discretion, and the ability to work with minimal supervision.