A medical billing clerk works at hospitals and clinics to collect payments owed by patients and keep accurate records of patients’ account balances. They generate invoices, ensure that patients receive them, follow up on amounts outstanding, and make arrangements with patients regarding overdue accounts.

Medical Billing Clerk Job Description Template

We are looking for an efficient medical billing clerk to prepare invoices and manage patient accounts. In this role, you will liaise with patients who have outstanding amounts, which may entail dealing with collection agencies. You will also communicate with medical aid companies and obtain authorization for payment of medical procedures.

To be successful as a medical billing clerk, you will regularly monitor patient accounts and make arrangements with the relevant medical aid to ensure that accounts are settled on time. A skilled medical billing clerk is well-versed in insurance guidelines and procedures and answers patient queries calmly and efficiently.

Medical Billing Clerk Responsibilities:

  • Managing patient accounts and preparing invoices.
  • Inputting patient information and maintaining up-to-date records of patient data using computer software.
  • Ensuring that the patients receive the accounts.
  • Performing administrative tasks such as answering phone calls and responding to emails.
  • Acquiring and recording medical aid details from patients and liaising with the medical aid company to obtain authorization on payments owed by patients.
  • Following up with patients on accounts that are late as well as those which are seriously overdue.
  • Following work procedures methodically while ensuring compliance with the rules and regulations of the hospital or clinic as well as state and federal laws.
  • Improving job knowledge and skills by networking and staying abreast of medical service rates in order to ensure up-to-date billing.
  • Ensuring that patient records, accounts, and payments are meticulously handled.
  • Keeping all patient records confidential.

Medical Billing Clerk Requirements:

  • A high school diploma or GED.
  • At least 2 years of administrative experience in a medical or healthcare setting.
  • Associate’s degree in accounting, business, or economics may be preferred.
  • Basic mathematical skills.
  • Excellent communication skills to deal with medical insurance companies and to explain financial matters to patients and staff.
  • Above-average organizational skills to be able to locate files or patient records speedily.
  • Attention to detail to maintain patient records proficiently and to check that the accounts have been entered accurately.
  • The ability to process cash or credit card payments.
  • Proficiency in account data input to prepare statements for patients.
  • Knowledge of medical coding procedures.