Medical coordinators, or healthcare coordinators, handle administrative tasks, appointment scheduling, inventory management, and communications. They are organized clerical workers who provide support and assistance to medical staff, patients, and their families. They also conduct staff-performance checks and maintain medical records.
Medical Coordinator Job Description Template
We are searching for a medical coordinator to manage and maintain the smooth operations of our facility’s administration, scheduling, and patient admissions. In this role, you will be required to handle front-of-desk relations, coordinate activities with other medical professionals, and ensure that administrative tasks such as document filing are completed.
To ensure success as a medical coordinator, you should have clerical experience in the medical field, be confident in handling administrative roles, and have excellent client-relations abilities. A top-notch medical coordinator will know how to handle all of their job roles and be able to handle other administrative tasks when required.
Medical Coordinator Responsibilities:
- Receiving and answering emails, telephone calls, and mail for the facility.
- Scheduling appointments for patients, nurses, and doctors.
- Guiding staff and patients through admissions and correct medical administrative protocols
- Checking and verifying information on patient medical records.
- Monitoring other staff members’ performances.
- Maintaining adequate medical supplies for the facility.
- Coordinating admissions and discharge of patients.
- Consulting with doctors and nurses about patients’ medical records.
- Ensuring that forms and documents are correctly filled in.
- Handling complaints and queries professionally.
Medical Coordinator Requirements:
- A bachelor’s degree in health care or administration.
- At least three years’ experience as a medical administrative officer or a similar role.
- Knowledge of key medical reports such as pathology reports and general-health checks.
- Excellent time management skills and organizational abilities.
- Top-notch client interaction skills.
- Ability to work in a high-pressure environment.
- A general understanding of medical terminology and abbreviations.
- Attention to detail and process-orientated thinking.
- An understanding of emergency protocols and safety guidelines.
- The ability to work independently and multitask.