A patient care coordinator, also known as a healthcare coordinator, manages the time schedules and workload of the care team specifically in charge of patient care.

Patient Care Coordinator Job Description Template

We are looking for a patient care coordinator with management and administrative experience in setting goals, managing time schedules, and maintaining consistent workload programs for healthcare workers who provide patient care.

To be successful as a patient care coordinator, you should possess excellent interpersonal skills in order to communicate and manage a group of healthcare workers. You should ensure the highest level of quality service for patients who are under the care of the team you manage.

Patient Care Coordinator Responsibilities:

  • Conduct regular staff meetings with the care team.
  • Motivate staff to maintain high standards of patient care.
  • Draw up and implement work schedules for staff.
  • Ensure that every patient is accounted for in the Patient Care Program.
  • Ensure a balanced workload for every worker in the care team.
  • Oversee the work of the care team by performing quality assurance checks.
  • Keep up to date with the latest trends in health care by attending seminars and sharing this information with the team.
  • Keep accurate records of patient care and staff schedules.
  • Follow HR Guidelines to compile work schedules for the care team.

Patient Care Coordinator Requirements:

  • Undergraduate diploma or degree in nursing, administration, social work or similar.
  • At least 3 years’ experience as a patient care coordinator.
  • At least 5 years’ experience as a healthcare assistant, auxilliary nurse, registered nurse or similar.
  • Proficient in MS Office applications.
  • Excellent communication skills.
  • Ability to work under pressure.
  • A professional appearance.
  • A compassionate and caring persona.