Recreation attendants are responsible for managing the recreational activities of a facility. Their duties include overseeing the maintenance of recreational equipment, cleaning rental items, and enforcing company safety policies. They can work at institutions such as amusement parks, public pools, hotel recreational centers, and seasonal events.
Recreation Attendant Job Description Template
We are looking for a dynamic recreation attendant to join our organization. In this role, you’ll be in charge of providing patrons with a fun, safe experience at our recreational center. Your other duties will include cleaning the area and equipment, managing the concession stand, and keeping track of inventory.
To ensure success as a recreation attendant, you should have exceptional customer service skills and a sharp eye for detail to prevent any unsafe behavior. Ultimately, a top-notch recreational attendant should display excellent knowledge of management practices, and a friendly, approachable demeanor that will put guests at ease.
Recreation Attendant Responsibilities:
- Supervising the front desk or welcome area to ensure a smooth flow of patrons entering and exiting the center.
- Maintaining the recreational equipment with regular cleanings and inspections.
- Planning activities for patrons on a daily basis, such as crafts, games, or special events.
- Managing the inventory and taking note of stocks, order requests, and deliveries.
- Overseeing the food and beverage area to ensure patrons are satisfied with their purchases.
- Answering patrons’ questions and resolving customer complaints swiftly according to company guidelines.
- Assisting patrons with special needs to use the recreational equipment, or to enter/exit the area safely.
- Overseeing company safety programs and policies, and attending to patrons in need of minor medical assistance.
Recreation Attendant Requirements:
- A high school diploma or GED.
- A minimum of 1 year’s experience as a recreation attendant.
- Exceptional customer service skills and ability to thrive in a fast-paced working environment.
- Working knowledge of company safety protocols and ability to administer minor medical care.
- Solid leadership skills and knowledge of management best practices.
- Excellent organizational and time management skills.
- Familiarity with inventory management and stock taking.
- Physical stamina and ability to stand for extended periods of time.
- A calm, friendly demeanor and good conflict resolution skills.