Salon coordinators manage the daily operations and logistics of beauty, spa, and hair salons. They supervise the appointment schedules, coordinate staff members, manage inventory, and ensure that the daily operations of a salon run smoothly. They may also welcome guests and attend to customer complaints or inquiries.

Salon Coordinator Job Description Template

We are seeking an organized salon coordinator to manage the operations of our salon. In this role, you will be required to supervise and coordinate staff members, greet and tend to customers, manage the appointment schedules, and oversee the daily activities to ensure the efficient and profitable operation of the salon.

To ensure success as a salon coordinator, you should be highly organized and demonstrate an exceptional level of customer care. A top-notch salon coordinator should possess strong leadership abilities and be able to process and manage multiple projects simultaneously.

Salon Coordinator Responsibilities:

  • Greeting and welcoming customers and tending to complaints and queries.
  • Coordinating staff shifts and cleaning schedules.
  • Training staff on new systems, policies, and best practices.
  • Supervising the appointment booking and cancellation schedules.
  • Managing the ordering and stock control of equipment and supplies, including consumables, office supplies, and sales products.
  • Meeting with the management team to develop operational, sales, and marketing strategies.
  • Managing the petty cash, POS system, and operational budgets.
  • Ensuring that the salon is kept clean and organized.
  • Enforcing all health and safety regulations and protocols.
  • Generating operational reports for presentation to the management team.

Salon Coordinator Requirements:

  • High school diploma or GED.
  • A minimum of 1 year’s experience as a salon coordinator or a similar role.
  • Sound knowledge of salon software, such as Square Appointments, Salon Iris, and MassageBook.
  • Proficiency in administrative computer software, such as MS Word, Excel, and Outlook.
  • Consistent professional presentation and pleasant demeanor.
  • The ability to remain calm in pressured situations.
  • Exceptional organizational and multi-tasking skills.
  • Excellent customer service abilities.
  • Strong sales and marketing skills.
  • Great leadership skills.