Clinical case managers oversee the quality of patient care in a medical facility. Their duties include handling case assignments, assessing treatment plans, and informing patients about their care options. Their goal is to ensure that patients receive the best health and services needed to help them achieve wellness and autonomy.
Clinical Case Manager Job Description Template
We are looking for a dynamic clinical case manager to join our medical facility. In this role, you’ll be responsible for evaluating patients’ treatment plans, monitoring patient well-being, creating case progress reports, and ensuring patients are well informed regarding their care and treatment options.
To ensure success as a clinical case manager, you should have excellent knowledge of case management principles and the ability to act as an advocate for patients in need. Ultimately, a top-notch clinical case manager should be a compassionate, highly organized individual with a passion for healthcare.
Clinical Case Manager Responsibilities:
- Handling case assignments by admitting patients to the medical facility, reviewing records, and conducting orientation.
- Coordinating and providing patient care based on an approved treatment plan.
- Facilitating aspects of the treatment plan, such as care coordination and discussions with the family of the patient.
- Recording all case information, such as care procedures, appointments, and check-ups.
- Arranging for the intervention of social services, health, or governmental agencies when needed.
- Determining the need for therapeutic, psycho-social, or psychiatric evaluations based on patient progress.
- Interacting with patients to ensure they are informed about their treatment plan, and answering any questions they may have.
- Evaluating patients’ progress and writing case reports to determine case closure.
- Building strong relationships with the medical team throughout the case management process.
Clinical Case Manager Requirements:
- A bachelor’s degree in nursing, or a relevant healthcare field.
- A healthcare-related license, certification, or registration is preferred.
- A minimum of 3 year’s experience as a clinical case manager, or a similar healthcare role.
- Excellent knowledge of case management principles and healthcare management.
- Ability to work with patients with disabilities, mental illnesses, or challenging behaviors.
- Good communication and interpersonal skills.
- Ability to be compassionate, empathetic, patient, and calm when working with patients.
- Solid organizational skills and a high level of attention to detail.
- Ability to remain up-to-date with emerging medical knowledge and technology.